We proudly offer worldwide shipping! Please note that we require an average of 3 to 5 working days to process and fulfill your order before dispatch. Rest assured we are doing everything in our power to get your order to you as soon as possible.
Once your order is dispatched, delivery time depends on your country or region. Please note that holidays, natural disasters, or pandemics may impact delivery times.
🚚 Estimated Delivery Time (Working Days)
United States — 6–10 working days
Australia — 5–10 working days
New Zealand — 6–10 working days
United Kingdom — 6–10 working days
Europe — 6–10 working days
Canada — 7–9 working days
Singapore — 5–6 working days
For Pre-Ordered or Back-Ordered Items
If your order contains a pre-ordered or back-ordered item, we will ship any available items immediately. Items that are pre-ordered or back-ordered will be shipped as soon as they become available.
If you ordered multiple items and receive only part of your order, don’t worry — the remaining items will arrive shortly after.
Tracking Your Order
You will receive a confirmation email and/or text message (if a mobile number is provided) containing a tracking ID and a link to track your shipment.
To track your package, please visit our Tracking Page.
Please allow 1 to 3 working days for tracking information to update.
Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the shipping address entered is correct. We do our best to speed up processing and shipping, so there is only a small window to correct an incorrect shipping address.
If you believe you have provided an incorrect shipping address, please contact us immediately at:
xixizhou00@gmail.com
Returns
By placing an order on our store, you are responsible for the cost of return shipping. Please refer to our Refund Policy for more information on how to make a return.
Lost/Stolen Packages
Our online store is not responsible for lost or stolen packages.
If your tracking information states that your package was delivered but you have not received it, please report the issue directly to the shipping carrier using the information provided on our Tracking Page.
If you need further assistance, please contact our customer support team at:
xixizhou00@gmail.com